FAQ: Payments, Billing and Policies
-
Affiliate payouts are handled according to the affiliate program rules and may require referral qualification, active membership status, and manual verification. ATLAS may update payout procedures over time.
-
What happens depends on the membership structure selected. Monthly members generally stop future billing after proper cancellation, while deposit members may lose unpaid rebates or deposit refund rights if performance standards or good-standing requirements are not met.
-
ATLAS requires applicants to complete on-boarding and a background check prior to approval according to the current Terms of Service. Background check and on-boarding costs are covered by the required one-time application and on-boarding fee of $199.
-
The application, on-boarding, and background check fee is a one-time non-refundable $199 fee that covers administrative intake, on-boarding, verification, and review processes. This fee applies to applicants regardless of the membership payment option selected.
-
Monthly members may resign at any time, but cancellations must be submitted in writing before the next billing cycle and no refunds are issued for any reason. Deposit-related cancellation or termination may affect rebate rights and may result in forfeiture depending on the circumstances.
-
Monthly membership payments are generally non-refundable, including partial or prorated months. Deposit-related rebates are performance-based and are only available when the member meets the required standards and remains in good standing.
-
Yes. ATLAS uses secure third-party payment processing systems for membership and related payments. ATLAS does not directly store sensitive payment card data.
-
If a payment fails, the member may be asked to update payment information or resolve the billing issue promptly. Failure to meet financial obligations may affect membership standing and participation rights.
-
Team Leader payments may be processed according to separate leadership agreements or compensation policies. Payments may depend on active paid members, team performance, good-standing requirements, and ATLAS verification.
-
Monthly recurring membership is generally billed automatically each month until canceled. Monthly payments are non-refundable, and cancellation must be submitted in writing before the next billing cycle according to the Terms of Service.
