Question 1

How do I update my contact information?

Accepted Answer

Members update contact information through their account profile or by contacting ATLAS administration for support. Keeping information current is important because website visitors and referral partners may rely on profile information.

Question 2

Will ATLAS continue adding technology features over time?

Accepted Answer

Yes! ATLAS intends to continue improving website functionality, member profiles, directory tools, communication systems, lead capture, educational content, and other technology resources as the organization develops. ATLAS considers the current use of automations and technology as another “unique value proposition” offered to members.

Question 3

Can members access resources online?

Accepted Answer

ATLAS provides online resources such as member information, educational content, meeting materials, referral tools, profile access, and future technology features. Online resources may expand as the organization grows.

Question 4

Is the website mobile-friendly?

Accepted Answer

Yes. ATLAS provides a mobile-friendly website experience so visitors and members can access important information from phones, tablets, and desktop devices. Obviously, the larger the screen, the better the viewing experience.

Question 5

Can Team Leaders manage local team pages?

Accepted Answer

Team Leaders may eventually have access to tools or support for local team pages, depending on website features and permissions. ATLAS may choose to centralize certain website management functions to maintain brand consistency and quality.

Question 6

Are member businesses promoted online?

Accepted Answer

ATLAS may promote member businesses online through directory visibility, website content, email communication, featured categories, member spotlights, or other promotional efforts. Specific promotional activities may change as ATLAS grows.

Question 7

Will members receive website exposure?

Accepted Answer

Yes. Member visibility through the website is intended to be part of the value of ATLAS membership. The website is also expected to support future marketing, search visibility, and local consumer awareness.

Question 8

How do referrals through the website work?

Accepted Answer

Website referrals may happen when a visitor finds a member profile, contacts the business directly, or submits an inquiry through ATLAS systems. ATLAS provides visibility, but members are responsible for professionally following up on opportunities.

Question 9

Are member listings searchable?

Accepted Answer

Yes. ATLAS intends for member listings to be searchable so visitors can find businesses by category, location, or other relevant criteria. Search features may depend on the website directory tools being used.

Question 10

Can members upload photos or logos?

Accepted Answer

Website features allow members or admins to upload logos, photos, images, and other profile assets depending on the directory system and permissions. Feature availability may evolve as the website is improved.

Question 11

How do visitors find member businesses?

Accepted Answer

Visitors can find member businesses by using the website directory, category pages, search tools, team pages, or links promoted through ATLAS communications. The goal is to make it easier for local consumers and businesses to find trusted professionals.

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